l777 Privacy Policy

1 Introduction and Applicability

This privacy policy applies to everyone who uses the l777 platform. When you register, log in, or use any service on l777, you are considered to have accepted the terms of this policy.

l777 operates an online gaming and betting platform for players in Bangladesh. The platform offers slots, live casino, sports betting, and many other types of games. Collecting certain information is essential to run all these services properly.

This policy is an integral part of our Terms and Conditions. You are advised to read both documents carefully before using the platform.

In this policy, "we" and "our" refer to the organisation operating l777, and "you" and "user" refer to any person registered with or using the services of l777.

2 What Information Is Collected

l777 collects the following types of information:

2.1 Information You Provide Directly

Information you give us during registration or account management:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Payment information such as bKash, Nagad, Rocket, or Upay numbers
• Password set by you for security purposes

2.2 Automatically Collected Information

When you use l777, the following information is recorded automatically:

• IP address and device type
• Browser type and operating system
• Session duration and list of pages visited
• Gameplay activity and betting history
• Records of deposit and withdrawal transactions

2.3 Cookies and Tracking Technologies

l777 uses cookies and similar technologies. Cookies are small data files stored on your device that help improve your experience. You can control cookies through your browser settings, but disabling them may limit some features.

3 Purpose of Data Collection

The collected information is used for the following purposes:

3.1 Account Management

Your information is used to create, verify, and keep your l777 account secure. Managing your account and completing transactions is not possible without confirming your identity.

3.2 Transaction Processing

Payment information is needed to complete deposits and withdrawals correctly. l777 currently supports transactions via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit is ৳300 and withdrawals are generally completed within 1 hour.

3.3 Customer Support

Your information is used to resolve your issues quickly and provide accurate answers to your questions. The l777 customer support team is available seven days a week, twenty-four hours a day, in both Bengali and English.

3.4 Security and Fraud Prevention

Automatically collected information is analysed to detect and prevent unauthorised access, fraud, and suspicious activity.

3.5 Ensuring Responsible Gaming

By monitoring gaming behaviour, l777 helps users play in a balanced and responsible way. You can find more information in our detailed guide on Responsible Gaming.

3.6 Service Improvement

User experience is analysed to improve the platform's performance and game selection.

4 Disclosure and Sharing of Information

l777 does not sell your personal information to third parties and does not rent it out for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We work with selected trusted organisations for transaction processing, technical infrastructure management, and customer support. These organisations receive only the information necessary for their specific tasks and are also required to follow the same standard of privacy policy.

4.2 Legal Obligations

Information may be provided in compliance with a valid order from a court, investigating authority, or government body under applicable Bangladeshi law. In such circumstances, l777 does not disclose any information beyond what is legally required.

4.3 Fraud Prevention

If payment fraud or identity theft is suspected, the relevant payment provider and applicable authorities may be notified.

4.4 Business Transfer

If the operation of l777 is transferred to another organisation for any reason in the future, user information may be part of that process. Users will be informed in advance in such a case.

5 Data Security Measures

l777 applies industry-standard technical and procedural measures to protect user information. Security is ensured at the following levels:

5.1 Encryption

All data transfers on the platform are secured through SSL (Secure Socket Layer) encryption. This means that information exchanged between your browser and l777's servers cannot be read by any third party.

5.2 Secure Storage

Collected information is stored on secure servers. Passwords are stored in encrypted form — no employee can read them.

5.3 Access Control

l777 staff can only access information required for their specific role. Access to sensitive information is restricted and every access is logged.

5.4 Regular Security Reviews

Regular audits and tests are conducted to identify security vulnerabilities. If a security incident occurs, affected users are alerted as quickly as possible.

6 Data Retention Period

Necessary information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for a defined period due to legal obligations or the need to resolve disputes.

Transaction and financial records are generally kept for a longer period, as they may be needed for financial auditing and legal purposes. Once the specified period has passed, information is securely deleted or fully anonymised.

7 User Rights

You have certain important rights regarding your own information:

7.1 Right to Access

You may request to know what information l777 holds about you. After verification, this information will be provided within a set timeframe.

7.2 Right to Rectification

If your account contains incorrect or incomplete information, you may request that it be corrected. You can also update some information yourself by providing the correct details.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, this may not always be possible due to legal obligations or ongoing disputes.

7.4 Right to Object to Processing

You may object to certain types of data processing, such as marketing communications. When such a request is received, l777 will take the appropriate action.

7.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our customer support team. Your request will be responded to within a reasonable time after your identity has been verified.

8 Protection of Minors

21+ All l777 services are for people aged 21 and above only. Age is verified at registration and minors are not permitted to open an account.

l777 does not intentionally collect any information from minors. If it is believed that a minor's information has been collected, it will be deleted immediately and the associated account will be closed.

9 Third-Party Links and Services

l777's platform uses software from game providers including Pragmatic Play, PG Soft, JILI, Evolution, Spribe, and other studios. These game providers may have their own privacy policies, which apply to their own data collection practices.

l777 is not responsible for the privacy practices of any third-party site or service outside of l777's control. For more information, please see our Frequently Asked Questions (FAQ) section.

10 Policy Changes

This privacy policy may be updated from time to time due to business needs, legal changes, or technological developments. After any change, the "Last updated" date at the top of this page will be revised.

For significant changes, registered users will be notified by email or SMS. If you continue using the platform after an updated policy is published, you will be considered to have accepted the new policy.

You are advised to review this page regularly. To get a full understanding of l777's terms of service, visit our About Us page to learn more.

11 Contact Us

If you have any questions, comments, or complaints about this privacy policy, please get in touch with us. Our customer support team is available seven days a week, twenty-four hours a day, in both Bengali and English.